SHIPPING


Shipping
 
E1EVEN11.COM OFFERS FREE SHIPPING ON ALL ORDERS $250.00 OR MORE USD.
Shipping & Handling - We take exceptional care to assure your order will arrive to you in perfect condition. Orders will be processed within 3 business days. And SHIP and deliver within 7 to 14 business days depending on your shipping option of your choice. Orders will be processed within 3 business days. NOTE ITEMS with no PREFERRED SHIPPING METHOD CHOSEN OR STANDARD WILL SHIP within 2 to 4 weeks for domestic orders with no shipping method choosen.
Our business hours are Monday - Friday 10 AM - 6 PM, EASTERN time. So if your order is placed in the evening or on the weekend and or holiday, please keep in mind that it will not be received until the next business day (Monday for 3 business day processing). please email: returns@e1even11.com for return shipping instructions.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you will be required to use trackable shipping service and purchase shipping insurance. We don’t guarantee that we will receive your returned item.
International Shipping Charges
International transit times vary, depending on the destination country. Please also note that international shipments are often delayed by customs inspections.
For all international orders, customers are responsible for paying the customs and import duties. www.e1even11.com cannot determine in advance what these fees will be. For more information, please contact your local customs office. Please note that we operate a business and do not mark packages as "gift".
http://www.e1even11.com ships to many countries, US territories, and military addresses.
http://www.e1even11.com ships many countries, US territories, and military addresses. We take exceptional care to assure your order will arrive to you in perfect condition. Orders will be processed within 3 business days. And SHIP within 4 to 6 weeks for domestic orders with no shipping method chosen.
Delivery Charges For Domestic Shipping
Shipping Method Estimated delivery time from date of purchase*
Shipping Charge
FedEx Ground or USPS Priority Mail - 10 business days $35.00 added to your order.
2nd Day Air (No PO Boxes) 3-4 business days NOT OFFERED AT THIS TIME
Next Day Air (No PO Boxes)** 1-2 business days NOT OFFERED AT THIS TIME
Next Day Air With Saturday Delivery (No PO Boxes)** 1-2 business days NOT OFFERED AT THIS TIME
*For in stock items: NOT OFFERED AT THIS TIME. CURRENTLY ALL OF OUR VENDORS ARE OUTSIDE US.
Exchange Instructions
If you wish to exchange a product; you will need to contact returns@e1even11.com to request a Return Authorization (RA) Number. All exchanges require an authorization number. All exchanged merchandise must be in original condition, cannot be worn, altered, opened, used or anything.
Pack the products into a shipping box with plenty of packing material, and tape securely. Write the authorization number issued by Customer Service clearly on the outside of the shipping carton. Exchanges received without a valid authorization number will be refused and returned.EX: RA#1908376
Please ship prepaid, we do not accept COD or freight collect. And we highly suggest using insured and/or trackable shipping.
View categorized listing of all common frequently asked questions
When does my credit card GET CHARGED?
In most cases, we get the authorization to charge your credit card the day you order or the next day.
When WILL MY order Nbe shipped?
We do our best to ship orders the day we receive them or at least the next day.
When will I receive my order?
ORDERS WILL SHIPP WITHIN 7 TO 10 BUSINESS DAYS AFTER ORDER CONFIRMATION UNLESS YOU REQUEST AND PRE PAID FOR A DIFFRENT SHIPPING METHOD.
The name "WWW.E1EVEN11.COM" Does it appear on my bank statement or delivery?
The only indication that appear on your credit card statement is: "1111 LLC".
In which country you deliver? which countries do you deliver or not?
The USA and Canada. If you want to be delivered in another country, please contact us and we will certainly do our best to try to deliver.